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Re: Monaco 2€ cc 2016

Posted: Wed 01 Jun 2016, 19:43
by youreurocoinshop
Hi João,

I managed to also buy it and the same happened. I haven't received my order confirmation yet.
Hope it has been processed though aha.

Maybe email confirmation will appear later on due to the large amount of connections, it should have been overloaded and thus unable send all the emails to every customer.

Re: Monaco 2€ cc 2016

Posted: Wed 01 Jun 2016, 20:34
by amos
@Nikita you sent an email to mtm@gouv.mc for information ?

Re: Monaco 2€ cc 2016

Posted: Wed 01 Jun 2016, 21:11
by Nikita
hi...

no i have not send email mtm@gouv.mc requesting information, at first i think it was because system overload if confirmation email did not arrived untill tomorrow i will send email asking for information

talking to some friends the same happens to them

Re: Monaco 2€ cc 2016

Posted: Thu 02 Jun 2016, 11:34
by jore
There is some trouble with confirmation Email from web site, if your payment is done send a message to mtm@gouv.mc and give them the number show on your bank account information. (transaction number)
The quantity is limited to 1 coin and it's controled trought IP adress, if you try ordering several coin with different credit card and different name but from same computer, only the last order will be registered.

Re: Monaco 2€ cc 2016

Posted: Fri 10 Jun 2016, 17:49
by jore
Following post read on different forums, it seams big troubles on coins order.
MTM send cancellation order by Email and refund money to bank account.
About 3400 coins was available for sale by MTM but web site was overloaded and still registered order when coins was sold out.
15000 coins mintage and only 3400 for collectors, the 11400 other for coin dealers whitch will made big money. minimum 300%.
This is the first time Monaco's sale coin trought internet that's a good way but if mintage still so low the situation will not change.

Re: Monaco 2€ cc 2016

Posted: Fri 10 Jun 2016, 23:56
by youreurocoinshop
It gave them more trouble than if they had only sold the 3400 coins instead of being now reimbursing everybody that put orders (until the 10000th) after the 3400.

Re: Monaco 2€ cc 2016

Posted: Sat 11 Jun 2016, 07:33
by schurl
it seems, that everybody, who has no confirmation via mail and no order id in his account, doesnt get a coin.
many collectors in a german forum wrote this. monaco will retransfer those people the money.

Re: Monaco 2€ cc 2016

Posted: Mon 13 Jun 2016, 10:21
by cucumber
I got on Friday that they have canceled one order for which i didnt received an email, but second one seems to be ok

Re: Monaco 2€ cc 2016

Posted: Mon 13 Jun 2016, 15:58
by schurl
same at my side

Re: Monaco 2€ cc 2016

Posted: Mon 13 Jun 2016, 16:06
by raimon
I hope to have my coin :)