Last year me and my son both ordered the 2 euro CC and the proof set.
Beginning of march my creditcard was charged 2 times 12 euro, so that looks OK.
Somewhere in June we both recieved the 2 euro CC, no problem so far.
In november I received my proofset, but my son did not receive it.
I asked AASFN when I could expect the proofset for my son, and they replied that the current deposit of my son was only 76 euro, which was not enough for a proof set.
I replied that 125 - 19 should have been 106 and that they possible made a calculation error somewhere.
They replied they did not make a calculation error, but came with an explanation that they have send a FDC set in April.
I did never receive that set, and of course I did not miss it, because it was not ordered....
Now they refuse to send the proofset, and also they refuse to send the full 106 euro back.
My only conclusion can be that AASFN is a criminal organization and I already told them I will never order again from them when this is their way of customer service.
As if al this was not enough, they simply charged my credit card on 17-1-2013 again for 125 euro, I did not place any order for that nor did I authorize them for this amount.
I asked them to reverse that transaction too, but they offer only the possibility to transfer it to my bank acoount and they confirm they made a mistake, but DO NOT APOLOGIZE for it.....
In the meantime I filed a complaint at the fraud division of Visa Cards and we will see what happens.
I will order my San marino coins at a reliable coindealer in the future if I really need them, but maybe stop just collecting them at all.
My advise to all euroswapper members is to be very, very carefull when doing bussiness with AASFN.
Luit
